Event Refund Policy

Scope

This refund policy applies to event registration fees and sponsorship contributions, each under different terms as described below. All refund inquiries should be directed to [email protected].

Policy statement

District 219 Toastmasters (a non-profit) aims to provide events that enhance the learning and growth of its members. While we strive to accommodate all participants, our refund policy is designed to ensure that financial resources are allocated effectively.

Registration refund conditions

Eligibility for refunds

Refund amounts are based on how far in advance of the first day of the event your written request is received:

  • 30 or more days before the first day of the event: Full refund.
  • 7 to 29 days before the first day of the event: 50 percent refund.
  • Fewer than 7 days before the first day of the event: No refund.
  • No-shows: No refund.
  • Double payments: Full refund for duplicate registrations by the same attendee.

Optional platform contributions

At checkout, our registration platform may invite you to add an optional contribution to the platform itself. That contribution goes directly to the platform, is not part of your District 219 registration fee, and cannot be refunded by District 219. If you wish to recover it, you must request it directly from the platform.

Extraordinary circumstances

In extraordinary circumstances, you may submit a written request for a refund exception. District leadership will review such requests on a case-by-case basis. Submitting a request does not guarantee an exception.

Sponsorship contributions

Sponsorship payments are not subject to the attendee refund schedule above. Because sponsor benefits such as advertising, recognition, and program printing often begin well before the event, sponsorship contributions are generally non-refundable. District leadership will consider any refund or credit request on a case-by-case basis. Sponsors should direct inquiries to [email protected].

Refund requests

All registration refund requests must be submitted in writing to [email protected] before the first day of the event. Requests are reviewed within 5 business days, and approved refunds are processed within 7 to 10 business days using the same payment method used to register.

Changes to events

District 219 Toastmasters may modify, reschedule, or cancel an event.

  • If the District cancels an event, paid registrants receive a full refund of their registration fee, regardless of timing.
  • If an event is modified or rescheduled, registrations remain valid and this policy continues to apply. A registrant who cannot attend the revised event may request a refund under the schedule above.

Review and amendments

This policy is reviewed annually by District leadership and may be amended based on feedback or changes in district operations or financial practices.