The Registration Chair works with the Conference Chair, Program Quality Director, Finance Manager, and other event leaders to provide an accurate, organized, and welcoming registration process for attendees.
Key Responsibilities
- Assist with setting up and testing the event registration process before registration opens.
- Maintain accurate attendee registration records and monitor registrations throughout the registration period.
- Track registration categories such as full conference, individual-day, contest-only, hybrid, complimentary, speaker, sponsor, vendor, and other approved registrations.
- Provide regular registration counts and updates to the Conference Chair and Program Quality Director.
- Respond to registration questions or direct attendees to the appropriate District leader when needed.
- Coordinate registration deadlines and pricing changes with the Conference Chair and communications team.
- Maintain lists of speakers, District leaders, volunteers, sponsors, vendors, and other special attendees as needed.
- Track dietary requests, accessibility needs, or other information collected through the registration process and communicate approved needs to the appropriate event team.
- Prepare attendee lists, name badges, check-in materials, and registration supplies.
- Develop and manage the event-day check-in process.
- Recruit and coordinate registration-table volunteers.
- Provide a welcoming and efficient check-in experience for members and guests.
- Process walk-in registrations when permitted by the event plan.
- Coordinate distribution of hybrid access information when applicable.
- Protect attendee information and maintain appropriate confidentiality.
- Provide final attendance and registration reports following the event.
- Participate in the post-event evaluation and recommend improvements for future registration processes.
Ideal Candidate
A detail-oriented member who is comfortable working with spreadsheets, registration systems, email communication, and people. Strong organization and customer-service skills are important.
Reports To: Conference Chair and Program Quality Director